Privacy Policy
Privacy Policy
This includes our Privacy Policy, Cookie policy and full terms of use
Health Insurance
Business Insurance
Life Insurance
Our Privacy Policy
Privacy Policy for Veritas Solicitors (Secure Claims 4u)
At Veritas Solicitors (trading as Secure Claims 4u), we take your privacy seriously and are committed to protecting and respecting your personal information. This privacy policy sets out the basis on which we will process any personal data we collect from you, or that you provide to us.
Veritas Solicitors is a limited liability partnership registered in England and Wales with registration number OC332899 and is authorized and regulated by the Solicitors Regulation Authority under SRA number 472036. Our registered office is located at 7th Floor, Cardinal House, 20 St Mary’s Parsonage, Parsonage Gardens, Manchester, M3 2LY.
The personal information we collect and how we use it
We may collect and process the following personal information about you:
Personal details such as your name, address, telephone number and email address Information relating to your claim, including details of the incident, your insurance policy and any relevant medical information Financial information, including bank account details, in order to process payments and recover any costs associated with your claim
We will use this information to provide you with legal services, including pursuing your claim, communicating with third parties and to keep you informed about the progress of your claim. We may also use your personal information for internal record keeping, quality control and compliance with legal and regulatory requirements.
Disclosing your information
We may disclose your personal information to third parties in the following circumstances:
To other lawyers, barristers, experts and other professionals who are involved in providing legal services to you. To your insurance company or the other party’s insurance company. To other parties involved in your claim, such as witnesses, medical experts and court officials. To regulatory bodies, if required by law . To marketing, software and contact center outsourcing companies Persona Media and Sensible outsourcing, as well as other recommended and verified third parties, for the purpose of providing you with marketing, customer support and software services
We will take all reasonable steps to ensure that any third party we engage with is subject to strict confidentiality and data protection obligations, and we will not share your personal information with any other third party unless we have your prior consent or are required to do so by law.
Data security
We take the security of your personal information very seriously and have implemented appropriate measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
Access to your information and correction
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. If you wish to exercise this right, please contact us using the details provided below.
Changes to our privacy policy
We may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/02/2023.
Contact
If you have any questions or concerns about our use of your personal information, please contact us at support@secureclaims4u.co.uk
Privacy Policy in more detail.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).
Key terms
It would be helpful to start by explaining some key terms used in this policy:
We, us, our
Veritas Solicitors LLP, and any other trading styles used by us, e.g Injury Claim Lawyers, Business Interruption Claims, Medical Negligence Helpline, Housing Disrepair Compensation, PCP Claims Company, Contac, PCP Claims Group, My Legal Claims.
Our data protection officer
Mr faraz Fazal
Personal data
Any information relating to an identified or identifiable individual
Special category personal data
Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
Genetic and biometric data (when processed to uniquely identify an individual)
Data concerning health, sex life or sexual orientation
Data subject
The individual who the personal data relates to
Personal data we collect about you
The table below sets out the personal data we will or may collect in the course of providing legal services. This may include special category personal data.
Personal data we will collectPersonal data we may collect depending on why you have instructed us
Your name, address and telephone number
Information to enable us to check and verify your identity, for example your date of birth or passport details
Electronic contact details, for example your email address and mobile phone number
Information relating to the matter in which you are seeking our advice or representation
Information to enable us to undertake a credit or other financial checks on you
Your financial details so far as relevant to your instructions, eg the source of your funds if you are instructing on a purchase transaction
Information about your use of our IT, communication and other systems, and other monitoring information, eg if using our secure online client portal
Your National Insurance and tax details
Your bank and/or building society details
Details of your professional online presence, eg LinkedIn profile
Details of your spouse/partner and dependants or other family members, eg if you instruct us on a family matter or a will
Your employment status and details including salary and benefits, eg if you instruct us on matter related to your
employment or in which your employment status or income is relevant.
Your nationality and immigration status and information from related documents, such as your passport or other identification, and immigration information, eg if you instruct us on an immigration matter.
Details of your pension arrangements, eg if you instruct us on a pension matter or in relation to financial arrangements following breakdown of a relationship.
Your employment records including, where relevant, records relating to sickness and attendance, performance, disciplinary, conduct and grievances, eg if you instruct us on matter related to your employment or in which your employment records are relevant.
Your racial or ethnic origin, gender and sexual orientation, religious or similar beliefs, eg if you instruct us on discrimination claim.
Personal identifying information, such as your eye colour or your parents’ names, eg if you instruct us to incorporate a company for you.
Your medical records, eg if we are acting for you in a personal injury claim.
We collect and use this personal data to provide legal services. If you do not provide personal data we ask for, it may delay or prevent us from providing those services.
How your personal data is collected
We collect most of this information from you direct or via our secure online client portal. However, we may also collect information:
from publicly accessible sources, eg Companies House or HM Land Registry;directly from a third party, eg:sanctions screening providers;credit reference agencies;client due diligence providers;from a third party with your consent, eg:your bank or building society, another financial institution or advisor;consultants and other professionals we may engage in relation to your matter;your employer and/or trade union, professional body or pension administrators;your doctors, medical and occupational health professionals;via our website—Your personal datais collected by us through multiple web formson our website. we only use one technical cookie on our website to trackpage views.via our information technology (IT) systems, eg:via our case management, document management and time recording systems;from door entry systems and reception logs;through automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems;
How and why we use your personal data
Under data protection law, we can only use personal data if we have a proper reason, eg:
where you have given consent;to comply with our legal and regulatory obligations;for the performance of our contract with you or to take steps at your request before entering into a contract; orfor our legitimate interests or those of a third party.
A legitimate interest is when we have a business or commercial reason to use personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.
The table below explains what we use your personal data for and why:
What we use your personal data forOur reasons
To provide legal services to you
For the performance of our contract with you or to take steps at your request before entering into a contract
Preventing and detecting fraud against you or us
For our legitimate interests or those of a third party, i.e. to minimise fraud that could be damaging for you and/or us
Conducting checks to identify our clients and verify their identity
Screening for financial and other sanctions or embargoes
Other activities necessary to comply with
professional, legal and regulatory obligations that apply to our business, eg under health and safety law or rules issued by our professional regulator
To comply with our legal and regulatory obligations
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies
To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, eg policies covering security and internet use
For our legitimate interests or those of a third party, ie to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training and quality control
For our legitimate interests or those of a third party, ie to be as efficient as we can so we can deliver the best service to you at the best price
Ensuring the confidentiality of commercially sensitive information
For our legitimate interests or those of a third party, ie to protect our intellectual property and other commercially valuable information
To comply with our legal and regulatory obligations
Statistical analysis to help us manage our practice, eg in relation to financial and accounting performance, client base, internal task/target optimisation and quality control
For our legitimate interests or those of a third party, ie to be as efficient as we can so we can deliver the best service to you at the best price
Preventing unauthorised access and modifications to systems
For our legitimate interests or those of a third party, ie to prevent and detect criminal activity that could be damaging for us and for you and/or us
To comply with our legal and regulatory obligations
Updating and enhancing client records
To perform our contract with you or to take steps at your request before entering into a contract
To comply with our legal and regulatory obligations
For our legitimate interests or those of a third party, eg making sure that we can keep in touch with our clients about existing and new services
Statutory returns
To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments
To comply with our legal and regulatory obligations
For our legitimate interests or those of a third party, eg to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
Marketing our services and those of selected third parties to:
existing and former clients;third parties who have previously expressed an interest in our services;third parties with whom we have had no previous dealings.
For our legitimate interests or those of a third party, ie to promote our business to existing and former clients
Credit reference checks via external credit reference agencies
For our legitimate interests or those of a third party, ie for credit control and to ensure our clients are likely to be able to pay for our services
External audits and quality checks
For our legitimate interests or those of a third party, ie to maintain our accreditations so we can demonstrate we operate at the highest standards
To comply with our legal and regulatory obligations
Where we process special category personal data, we will also ensure we are permitted to do so under data protection laws, eg:
we have your explicit consent;the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent; orthe processing is necessary to establish, exercise or defend legal claims—this includes using special category personal data, where necessary, for:actual or prospective court proceedings;obtaining legal advice; orestablishing, exercising or defending legal rights in any other way.
Marketing
We may use your personal data to send you updates (by email, text message, telephone or post) about legal developments that might be of interest to you and/or information about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in using your personal data for promotional purposes (see above ‘
How and why we use your personal data
’). This means we do not usually need your consent to send you marketing information. However, where consent is needed, we will ask for this consent separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:
contacting us via email oninfo@veritassolicitors.co.ukor at our registered address.using the ‘unsubscribe’ link in emails
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never sell OR share it with other firms outside the Veritas Solicitors LLP group for marketing purposes.
Who we share your personal data with
We routinely share personal data with:
companies within the Veritas Solicitors LLP group.professional advisers who we instruct on your behalf or refer you to, eg barristers, medical professionals, accountants, tax advisors or other experts;other third parties where necessary to carry out your instructions, eg your mortgage provider or HM Land Registry in the case of a property transaction or Companies House;credit reference agencies;our insurers and brokers;external auditors, eg in relation to the audit of our accounts;our bank[s];external service suppliers, representatives and agents that we use to make our business more efficient, eg typing services, marketing agencies, document collation or analysis suppliers;
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers relating to ensure they can only use your personal data to provide services to us and to you.
We may also need to:
share personal data with external auditors, eg in relation to the audit of our accounts;disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations;share some personal data with other parties, such as potential buyers of some or all of our business or during a restructuring—usually, information will be anonymised but this may not always be possible, however, the recipient of the information will be bound by confidentiality obligations.
If you would like more information about who we share our data with and why, please contact us (see ‘
How to contact us
’ below).
We will not share your personal data with any other third party.
Where your personal data is held
Personal data may be held at our offices and those of our group companies, third party agencies, service providers, representatives and agents as described above (see ‘
Who we share your personal data with
’).
Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal data when this occurs, see below: ‘
Transferring your personal data out of the UK and EEA
’.
How long your personal data will be kept
We will keep your personal data while we are providing services to you. Thereafter, we will keep your personal data for as long as is necessary:
to respond to any questions, complaints or claims made by you or on your behalf;to show that we treated you fairly;to keep records required by law
We will not keep your data for longer than necessary. Different retention periods apply for different types of data.
When it is no longer necessary to keep your personal data, we will delete or anonymise it.
Transferring your personal data out of the UK and EEA
To deliver services to you, it is sometimes necessary for us to share your personal data outside the UK/EEA, eg:
with your and our service providers located outside the UK/EEA;if you are based outside the UK/EEA;where there is a European and/or international dimension to the services we are providing to you.
Under data protection law, we can only transfer your personal data to a country or international organisation outside the UK/EEA
where:
the UK government or, where the EU GDPR applies, the European Commission,has decided the particular country or international organisation ensures an adequate level of protection of personal data (known as an ‘adequacy decision’);there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for data subjects; ora specific exception applies under data protection law
These are explained below.
Adequacy decision
We may transfer your personal data to certain countries, on the basis of an adequacy decision. These include:
all European Union countries, plus Iceland, Liechtenstein and Norway (collectively known as the ‘EEA’);Gibraltar; andAndorra, Argentina, Canada, Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland and Uruguay.
The list of countries that benefit from adequacy decisions will change from time to time. We will always seek to rely on an adequacy decision, where one exists.
Other countries or international organisations we are likely to transfer personal data to do not have the benefit of an adequacy decision. This does not necessarily mean they provide poor protection for personal data, but we must look at alternative grounds for transferring the personal data, such as ensuring appropriate safeguards are in place or relying on an exception, as explained below.
Transfers with appropriate safeguards
Where there is no adequacy decision, we may transfer your personal data to another country or international organisation if we are satisfied the transfer complies with data protection law, appropriate safeguards are in place, and enforceable rights and effective legal remedies are available for data subjects.
The safeguards will usually include using legally-approved standard data protection contract clauses.
To obtain a copy of the standard data protection contract clauses and further information about relevant safeguards, please contact us (see ‘
How to contact us
’ below).
Transfers under an exception
In the absence of an adequacy decision or appropriate safeguards, we may transfer personal data to a third country or international organisation where an exception applies under data protection law, eg:
you have explicitly consented to the proposed transfer after having been informed of the possible risks; the transfer is necessary for the performance of a contract between us or to take pre-contract measures at your request; the transfer is necessary for a contract in your interests, between us and another person; or the transfer is necessary to establish, exercise or defend legal claims
We may also transfer information for the purpose of our compelling legitimate interests, so long as those interests are not overridden by your interests, rights and freedoms. Specific conditions apply to such transfers and we will provide relevant information if and when we seek to transfer your personal data on this ground.
Further information
If you would like further information about data transferred outside the UK
[
/EEA
]
, please contact us
(see ‘
How to contact us
’ below).
Your rights
You have the following rights, which you can exercise free of charge:
Access
The right to be provided with a copy of your personal data
Rectification
The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)
The right to require us to delete your personal data - in certain situations
Restriction of processing
The right to require us to restrict processing of your personal data - in certain situations, eg if you contest the accuracy of the data
Data portability
The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party - in certain situations
To object
The right to object:
at any time to your personal data being processed for direct marketing (including profiling);in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests.
Not to be subject to automated individual decision making
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
For further information on each of those rights, including the circumstances in which they apply, please contact us (see ‘
How to contact us
’ below) or see the
Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation
.
If you would like to exercise any of those rights, please:
complete a data subject request form; or email, call or write to us—see below: ‘How to contact us’; and provide enough information to identify yourself (eg your full name, address and client or matter reference number) and any additional identity information we may reasonably request from you;let us know what right you want to exercise and the information to which your request relates.
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit
. Get Safe Online is supported by HM Government and leading businesses.
How to claim
Please contact us if you have any query or concern about our use of your information (see below ‘
How to contact us
’). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner
[
or any relevant European data protection supervisory authority
]
. The Information Commissioner may be contacted at
https://ico.org.uk/make-a-complaint
or by telephone: 0303 123 1113.
Changes to this privacy policy
This privacy policy was published on January 2018 and last updated in August 2021
.
We may change this privacy policy from time to time, when we do we will inform you via email.
How to contact us Individuals in the UK
You can contact us and our Data Protection Officer by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Our contact details.Our Data Protection Officer’s contact details
7th Floor, Cardinal House, 20 St Mary’s Parsonage, Parsonage Gardens, Manchester, M3 2LY
08444 781 999
7th Floor, Cardinal House, 20 St Mary’s Parsonage, Parsonage Gardens, Manchester, M3 2LYinfo@veritassolicitors.co.uk08444 781 999Individuals in the EEA
We have appointed Mr Faraz Fazal to be our data protection representative within the EEA. Their contact details are as provided above for our general data protection officers details
Individuals within the EEA can contact us direct (see above) or contact our European representative.
Do you need extra help?
If you would like this policy in another format (for example audio, large print, braille) please contact us (see ‘How to contact us’ above).
Cookie Policy
Cookie Policy for Secure Claims 4u
At Secure Claims 4u, we are committed to protecting the privacy of our users and strive to provide a secure and enjoyable experience on our website. This cookie policy outlines the types of cookies we use on our website and how you can manage and control these cookies.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the owners of the site.
Types of Cookies We Use
There are two main types of cookies that we use on our website:
Session Cookies: These are temporary cookies that remain on your device until you leave our website. They are used to store information that is needed for the smooth operation of our website and to help us understand how users interact with our website. Persistent Cookies: These are permanent cookies that remain on your device even after you leave our website. They are used to store information such as login details, preferences and to track your browsing history to improve your experience on our website.
Cookies Used By Secure Claims 4u
Necessary Cookies: These are essential cookies that are required for the proper functioning of our website and enable you to access secure areas and use features such as online forms and login pages. Performance Cookies: These cookies collect information about how you use our website, including which pages you visit and if you encounter any errors. This helps us to improve the performance of our website and provide a better user experience. Functionality Cookies: These cookies allow us to personalize your experience on our website, such as remembering your preferences and login details. Advertising Cookies: These cookies are used to show you relevant ads and offers based on your browsing history and preferences. They also help us to understand the effectiveness of our advertising campaigns.
Managing Cookies
You have the ability to accept or decline cookies through your browser settings. If you choose to decline cookies, you may not be able to use certain features of our website. Most web browsers allow you to control cookies through the browser settings, including the ability to delete or disable them.
Changes to Our Cookie Policy
We may update this cookie policy from time to time to reflect changes in our use of cookies or to comply with legal requirements. We encourage you to periodically review this policy to stay informed of any changes.
Contact Us
If you have any questions or concerns about our use of cookies, please do not hesitate to contact us. Our contact details can be found on the Veritas Solicitors website.
This cookie policy was last updated on 12/02/2023.
By using our website, you consent to our use of cookies in accordance with this policy.
Terms of use
Secure Claims 4u, a trading name of Veritas Solicitors, located at 7th Floor, Cardinal House, 20 St Mary’s Parsonage, Parsonage Gardens, Manchester, M3 2LY, United Kingdom (hereafter referred to as "Secure Claims 4u," "we," "us," or "our") provides access to its website, products, and services (collectively referred to as the "Services") subject to the following terms of use (the "Terms of Use").
By accessing or using our Services, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use our Services.
Use of Services. You may use our Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use our Services:
a. In any way that breaches any applicable law or regulation.
b. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
c. To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
d. To impersonate or attempt to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
User Content. Our Services may allow you to submit, upload, publish, or otherwise make available content, including but not limited to text, photographs, and videos (collectively referred to as "User Content"). You retain all rights in, and are solely responsible for, the User Content you make available through our Services.
By making any User Content available through our Services, you grant to us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and our business), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
User Conduct. You agree not to engage in any of the following prohibited activities:
a. Copying, distributing, or disclosing any part of our Services in any medium, including without limitation by any automated or non-automated "scraping".
b. Using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access our Services in a manner that sends more request messages to our servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser.
c. Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our Services.
d. Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure.
e. Uploading invalid data, viruses, worms, or other software agents through our Services.
f. Collecting or harvesting any personally identifiable information, including account names, from our Services.
g. Using the Services for any commercial solicitation purposes.
Intellectual Property Rights. The Services and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Secure Claims 4u, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Services for your personal, non-commercial use only. You hereby acknowledge that any unauthorized use may violate such laws. Except as expressly provided herein, Secure Claims 4u does not grant any express or implied right to you under any patents, trademarks, copyrights, or trade secret information.
Disclaimers. Our Services are provided on an "as is" and "as available" basis. Secure Claims 4u makes no representations or warranties of any kind, express or implied, as to the operation of our Services, or the information, content, materials, or products included on our Services. You expressly agree that your use of our Services is at your sole risk.
To the full extent permissible by applicable law, Secure Claims 4u disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Secure Claims 4u does not warrant that our Services, its servers, or email sent from Secure Claims 4u are free of viruses or other harmful components. Secure Claims 4u will not be liable for any damages of any kind arising from the use of our Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Limitation of Liability. Secure Claims 4u will not be liable for any damages of any kind arising from the use of our Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Indemnification. You agree to defend, indemnify, and hold harmless Secure Claims 4u, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Services. Availability and Modification of Services. The Services may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability. Disputes. Any dispute arising out of or relating to these Terms of Use or the Services shall be governed by the laws of England and Wales, without giving effect to any principles of conflicts of law, and shall be resolved in the courts located in Manchester, England. Miscellaneous. These Terms of Use constitute the entire agreement between you and Secure Claims 4u with respect to the use of the Services. If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced Contact Information. If you have any questions about these Terms of Use, please contact us at 7th Floor, Cardinal House, 20 St Mary’s Parsonage, Parsonage Gardens, Manchester, M3 2LY, United Kingdom, or by email at info@secureclaims4u.co.uk.
These Terms of Use were last updated on 12/02/23. Your continued use of the Services following the posting of changes to these Terms of Use will mean you accept those changes.
what is mallianz
Lorem ipsum Mallianz is a multinational financial services company. Its main business is insurance.
professional company
Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
Great Customer service
Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
easy to use
Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
Register for insurance today
Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
Register Your Claim today
Claim and Get your Home Fixed Up: Register Your Claim Now
what benefits we provide
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.
Financial Security
Lorem ipsum dolor sit amet consectetuer adipiscing . Aenean commodo ligula eget dolor.
Retirement planning
Lorem ipsum dolor sit amet consectetuer adipiscing . Aenean commodo ligula eget dolor.
Tax benefit
Lorem ipsum dolor sit amet consectetuer adipiscing . Aenean commodo ligula eget dolor.
what our achievements
For over 8 years, we have been at the forefront of helping individuals with their housing disrepair claims, successfully handling over 5000 cases across England and Wales. Our dedicated team of experts and attorneys have extensive experience in this area, and we have a proven track record of achieving positive outcomes for our clients. We take pride in our ability to assist people in obtaining the compensation they deserve, and our commitment to providing a fast, honest, and helpful service has earned us a reputation as one of the leading claims companies in the country. With our expertise and passion for justice, we are proud to have made a real difference in the lives of so many people.
5K+
Clients
Joined
18+
Award
Gained
8+
Years
Experience
what our achievements
For over 8 years, we have been at the forefront of helping individuals with their housing disrepair claims, successfully handling over 5000 cases across England and Wales. Our dedicated team of experts and attorneys have extensive experience in this area, and we have a proven track record of achieving positive outcomes for our clients. We take pride in our ability to assist people in obtaining the compensation they deserve, and our commitment to providing a fast, honest, and helpful service has earned us a reputation as one of the leading claims companies in the country. With our expertise and passion for justice, we are proud to have made a real difference in the lives of so many people.
180K+
Clients
Joined
18+
Award
Gained
8+
Years
Experience
What client say about us
Lorem Ipsum is simply dummy text of the printing
and typesetting industry. Lorem Ipsum has been
he industry's standard dummy text ever since the
1500s, when an unknown printer took a galley of
type and scrambled.
Darcel Ballentine
Barone LLC.
Lorem Ipsum is simply dummy text of the printing
and typesetting industry. Lorem Ipsum has been
he industry's standard dummy text ever since the
1500s, when an unknown printer took a galley of
type and scrambled.
Leatrice Handler
Acme Co.
Frequently asked question
What is a housing disrepair claim?
A housing disrepair claim is a legal action taken against a landlord for failing to maintain a property to a reasonable standard, causing discomfort or health issues for the tenants.
What qualifies as disrepair in a housing property?
Disrepair can include problems with heating, plumbing, electrics, structural damage, or any other issues that negatively impact the habitability of the property.
Who can make a housing disrepair claim?
Anyone who is a tenant of a property, including social housing tenants, private renters, and even lodgers, can make a housing disrepair claim.
What is the time limit for making a disrepair claim?
Typically, you have 6 years from the date of disrepair to make a claim. However, it is recommended to take action as soon as the disrepair is discovered to ensure the best chance of success.
How do I prove disrepair in my property?
Documentation such as photographs, repair receipts, and witness statements can be used as evidence of disrepair. It may also be helpful to inform your local council and keep a record of any complaints made to your landlord.
Can I make a claim against my landlord even if I am not the owner of the property?
Yes, you can. Your landlord is responsible for maintaining the property, regardless of who owns it.
What compensation can I receive for a successful housing disrepair claim?
Compensation can include reimbursement for repairs and any costs incurred as a result of the disrepair, such as temporary accommodation or medical expenses. In addition, compensation can also be awarded for any inconvenience and stress caused.
Do I need a solicitor to make a housing disrepair claim?
While you can make a claim without legal representation, it is often helpful to have a solicitor as they can provide advice and support throughout the process and increase the chances of a successful outcome.
Can I make a housing disrepair claim for problems caused by my own actions?
No, you cannot make a claim for disrepair caused by your own actions or those of people visiting the property.
What happens if my landlord disputes my housing disrepair claim?
If your landlord disputes your claim, the matter may need to be resolved through legal proceedings. Having a solicitor can increase the chances of a successful outcome and ensure that your rights are protected.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled.
Darcel Ballentine
Barone LLC.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled.
Leatrice Handler
Acme Co.
Register Your Claim Today
Claim and Get your Home Fixed Up: Register Your Claim Now
Secure Claims for you is a brand name of Veritas Solicitors
We charge solicitors for the marketing and operational services we provide and these charges are not passed on to our customers.
Secure Claims 4u for you is a trading name of Veritas Solicitors Limited Liability Partnership registered in England and Wales with registration number OC332899. Veritas Solicitors are authorised and regulated by the Solicitors Regulation Authority under SRA number 472036 www.sra.org.uk
Quick Links
Terms of use
Privacy Policy
Cookie policy
Social Media Links
Contact Us
01928 245262
support@secureclaim4u.co.uk
Disclaimer: The information provided on this website is for general information purposes only and is not intended to be a substitute for legal advice from a qualified solicitor. Use of this website does not create a solicitor-client relationship. If you have a legal issue, we strongly advise you to seek the advice of a qualified solicitor. This website and its content are provided "as is" without any representations or warranties of any kind, either express or implied. We make no representations or warranties in relation to the completeness or accuracy of the information found on this website. Any reliance you place on such information is strictly at your own risk. We accept no liability for any losses or damages arising from the use of this website.
Veritas Solicitors 2023. is registered in England and wales under company number, Registered company office: 7th Floor, Cardinal House, 20 St Mary’s Parsonage
Parsonage Gardens, Manchester, M3 2LY
Copyright 2022 . All rights reserved